Shipping policy
Thank you for shopping with A Kindness Co. Below is an outline of the terms and conditions that constitute our Shipping Policy. We currently ship to the USA only.
PROCESSING TIMES:
• All orders are typically processed within 2-3 business days.
• Orders are shipped Monday through Friday during the cooler months, and Monday through Thursday during the hotter months so as to ensure that our packages don’t sit for extended periods of time in hot facilities or trucks over the weekend.
• Orders are not shipped on holidays.
• If we are experiencing a higher volume of orders than usual, processing times and shipments may be delayed. If there will be a significant delay in the processing or shipment of your order, we will contact you via email or phone.
SHIPPING COSTS & SERVICE AREAS:
• Our shipment carriers of choice are USPS (United States Postal Service) and UPS (United Postal Service). Both carriers offer a variety of domestic shipping speeds, and those choices will be displayed at checkout.
• Shipping costs for your order will be calculated at checkout in real time based upon your location and the weight of your package.
• We ship to APO/FPO military addresses within the continental United States only.
• We do not ship to P. O. boxes.
• We do not currently ship worldwide.
• We offer PROMOTIONAL FREE SHIPPING from time to time for addresses within the continental United States only.
SHIPMENT CONFIRMATION & ORDER TRACKING:
• You will receive a shipment confirmation via email and/or text once your order has shipped containing your tracking number(s). The tracking number(s) will be active within 24 hours.
LOST OR DAMAGED SHIPMENTS:
• If your order was lost or damaged, please email hello@akindness.co so that we can confirm the delivery information. If all of the shipment details are correct on our end, we will then direct you to contact the shipment carrier to file a claim.
PROCESSING TIMES:
• All orders are typically processed within 2-3 business days.
• Orders are shipped Monday through Friday during the cooler months, and Monday through Thursday during the hotter months so as to ensure that our packages don’t sit for extended periods of time in hot facilities or trucks over the weekend.
• Orders are not shipped on holidays.
• If we are experiencing a higher volume of orders than usual, processing times and shipments may be delayed. If there will be a significant delay in the processing or shipment of your order, we will contact you via email or phone.
SHIPPING COSTS & SERVICE AREAS:
• Our shipment carriers of choice are USPS (United States Postal Service) and UPS (United Postal Service). Both carriers offer a variety of domestic shipping speeds, and those choices will be displayed at checkout.
• Shipping costs for your order will be calculated at checkout in real time based upon your location and the weight of your package.
• We ship to APO/FPO military addresses within the continental United States only.
• We do not ship to P. O. boxes.
• We do not currently ship worldwide.
• We offer PROMOTIONAL FREE SHIPPING from time to time for addresses within the continental United States only.
SHIPMENT CONFIRMATION & ORDER TRACKING:
• You will receive a shipment confirmation via email and/or text once your order has shipped containing your tracking number(s). The tracking number(s) will be active within 24 hours.
LOST OR DAMAGED SHIPMENTS:
• If your order was lost or damaged, please email hello@akindness.co so that we can confirm the delivery information. If all of the shipment details are correct on our end, we will then direct you to contact the shipment carrier to file a claim.